Return Policy

If you would like to return or exchange a product purchased from our web store, please email info@rewongear.com. Also include your order number and reason for your return and we will get back to you within 1-2 business days. Please be aware that the product must be unused unworn  and unwashed return shipping free of cost to customers.

**Returns and Exchanges only apply to product that has been purchased from our web shop.**

CANCELLING AN ORDER

Please email at info@rewongear.com. if you want  to cancel an order. Customer can cancel the order only  if it does not have an assigned tracking number for shipping. Any order that has been processed and is in transit is not eligible for cancellation. A customer can request for  return/exchange once the order has arrived.

EXCHANGES

Rewon Gear does not provide direct exchanges. Please see the Returns process outlined below for more information. You may place a new order at any time for a different item.

RETURNS

Product  purchased from Rewon Gear online store  (excluding promotional or sale items) can be return within 30 days  for a full refund  excluding shipping costs. When we receive your returns at our warehouse, a refund amount of the purchase will be issue for the Rewon Gear product within 10 – 14 business days. Refund will issue to the credit card that was used for purchase. We cannot refund to different accounts or credit cards due to security reasons.

ADDITIONAL INFORMATION

Customers can return unused and unwashed with the original product labels, stickers, and hash tags, with free shipping return. The condition of the product is left at the discretion of Rewon Gear

SALE ITEMS

All sale items are final sale and are not eligible for a price adjustment, return, or exchange.