Shipping Policy
Thank you for choosing our store. This shipping policy contains important information regarding the shipping of your orders. Please read this policy carefully to understand our shipping practices.
Order Processing Time
After you place an order, our team will process it within a specified timeframe (1 to 2 business days). This processing time includes order review, quality control, packaging, and transfer to the shipping carrier. Processing time may vary depending on the product, availability, and customization requests.
Shipping Methods and Carriers
We work with reliable shipping carriers to ensure your orders are delivered safely and on time. Available shipping methods may vary depending on your location and delivery destination. During the checkout process, you will be shown the available shipping options and their costs.
Shipping Costs and Delivery Times
Shipping costs and estimated delivery times (approximately 2 to 6 days) are calculated in the shopping cart and displayed before completing your order. Shipping costs may include handling fees, packaging materials, and insurance, if applicable.
Please note that the stated delivery times are provided by the shipping carriers and are not guaranteed. Delays may occur due to unforeseeable circumstances such as weather conditions or customs clearance. We strive for timely delivery, but cannot accept responsibility for delays beyond our control.
Tracking
Once your order has been shipped, you will receive a tracking number and all the necessary information to track your delivery online. Please allow some time for the tracking information to be updated by the shipping carrier.
International Shipping
We offer international shipping to select destinations. International orders may be subject to additional customs fees, taxes, or duties charged by the destination country. These costs are the customer's responsibility and are not included in the product or shipping costs. Please check with your local customs office for possible fees or restrictions before ordering.
Correct Shipping Address
It is your responsibility to provide correct and complete shipping information when ordering. Please ensure that the shipping address, including your apartment or unit number, is entered correctly. We assume no liability for delays or losses due to incorrect or incomplete addresses.
Order Tracking and Support
If you have any questions or concerns regarding your order, shipping, or tracking, please contact our customer support team. We will be happy to assist you and inform you about the status of your order.
Lost or Damaged Shipments
If your shipment is lost or damaged during transit, please contact us immediately. We will investigate and resolve the issue with the shipping carrier. Please note that claims for lost or damaged shipments may be subject to the policies of the respective shipping carrier.
